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| PROFESSIONAL EXPERIENCE |
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UNIVERSITY OF CALIFORNIA, SAN DIEGO (UCSD) |
AUGUST 2002 - PRESENT |
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UCSD, Department of Psychology
Manager of Student Affairs and Human Resources (Interim) |
07/2007 – Present |
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Human Resources (06/2009 – Present)
- Responsible for managing the Academic Personnel and Human Resources functions for the department
- Analyze, research, develop policy, and serve as principal advisor to Chair, MSO, faculty and staff on issues involving academic recruitments/appointments/reviews/compensation, and all staff personnel matters, including performance evaluations, reclassifications, benefits administration, separation/layoffs, employee relations, payroll, and visas
- Serve as liaison with central campus offices such as Employee Relations, Labor Relations, and International Center
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Student Affairs (07/2007 – Present)
- Accountable for the overall coordination and management of programmatic activities and curriculum related to the
department's academic programs (BA, BS, MA, and PhD)
- Responsible for staff supervision, recruitment, training, delegation, and workload distribution for Student Affairs staff
- Oversee recruitment and admissions process for PhD graduate program
- Serve as consultant to Chair and faculty committees in analysis and formation of policy/procedures for Student Affairs
- Ensure compliance with department, Academic Senate, and University regulations
- Manage complex budget for teaching funds and graduate student recruitment and support
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UCSD, Department of Literature
Academic Counselor
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08/2006 – 07/2007 |
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- Advise undergraduate majors / minors in academic decision-making and degree requirements
- Coordinate the complex schedule-building process for all department courses (undergraduate and graduate)
- Review and process a variety of petitions and forms
- Make presentations to prospective UCSD students and/or their parents to provide an overview of the department
- Plan and develop content to promote the department, including brochures, presentations, and website content
- Serve on the steering committee for campus-wide advising group, Organization for Department and Program Advisors
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UCSD, California Institute of Telecommunications & Information Technology (Calit2)
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03/2003 – 08/2006 |
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Project Services Manager (06/2004 – 08/2006)
- Manage project and event support staff for Calit2
- Ensure the efficient functioning of the ongoing activities for the unit by coordinating workloads
- Plan and implement policies and procedures for the department
- Organize and plan special events such as conferences, workshops, and research reviews
- Coordinate technical demonstrations and building tours
- Contribute to new and ongoing multi-disciplinary research projects and initiatives
- Oversee the recruitments of administrative staff and project personnel
- Train personnel with focus on improving the level of customer service and efficiency of the unit
- Prepare reports, white papers, project documentation, grant proposals, and presentations
- Serve as a liaison for interactions with corporate partners and community groups
- Initiate and maintain positive working relationships with vendors and campus contacts
- Develop and maintain various websites and databases
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Executive Assistant (03/2003 – 06/2004)
- Provide high-level administrative support by executing the Associate Director’s goals
- Design and maintain department website and various faculty/research websites
- Design multimedia presentations and marketing materials for the Center for Wireless Communications (CWC)
- Coordinate important events including conferences, research reviews, and annual board meetings
- Assist with the preparation of grant proposals and project reports
- Provide various support services to affiliated faculty and graduate students
- Assist with creating a recruitment/membership plan for CWC industry partners
- Primary contact for industry partners on matters related to membership, proposal submissions, and recruitments
- Make travel arrangements and process purchase orders, payment authorizations and reimbursements
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UCSD Extension, Healthcare & Behavioral Sciences
Program Assistant
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08/2002 – 03/2003 |
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- Serve as principal contact and coordinator of program service needs
- Provide extensive academic, financial, and administrative support for the department
- Coordinate details of conferences, meetings, certificate programs, and courses
- Participate in planning committees for development of new programs
- Lead for implementing marketing strategies to promote educational programs
- Create and maintain various student, teacher, and course databases
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MIVA CORPORATION
Senior Support Engineer
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NOVEMBER 2000 – AUGUST 2002 |
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- Senior Support Engineer for leading e-commerce software
- Provide advanced training and guidance for Technical Support Department
- Assist clients, hosting partners and payment gateways with high-level technical issues
- Install web-scripting engine on UNIX and Windows servers
- Provide top-level support, problem resolution, and debugging of software applications
- Develop and maintain online support database for company software
- Assist with organization of annual developer conference
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UNIVERSITY OF CALIFORNIA, SAN DIEGO (UCSD) |
SEPTEMBER 1998 – NOVEMBER 2000 |
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UCSD, California Student Opportunity and Access Program (Cal-SOAP)
Program Assistant
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07/2000 – 11/2000 |
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- Provide assistance with comprehensive community college outreach and recruitment program
- Assist with coordination of test preparation programs for high school students, and organize annual College Night event
- Provide essential administrative assistance to the Director and serve as primary contact for the Cal-SOAP Consortium
- Recruit, interview, train, and supervise student employees
- Assist with development of marketing strategies, public relations, website design, and maintenance of student databases
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UCSD, Library Human Resources
Administrative Assistant
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10/1999 – 07/2000 |
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- Responsible for payroll and online timekeeping for 300+ student employees
- Process new hire paperwork, personnel database entry (PPS), recruitment, and monitor work-study expenditures
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UCSD Medical Center, Department of Orthopaedic Surgery
Administrative Assistant
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09/1998 – 10/1999 |
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- Assist financial manager, residency program coordinator, and human resources manager
- Serve as front desk receptionist
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| EDUCATION |
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University of California, San Diego (UCSD), 2000
B.A., Psychology (Minor: US History)
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University of San Diego (USD), 2004 [Honors]
Paralegal Certificate (ABA Approved)
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UCSD Extension, 2006
Clinical Trials Administration (Intensive Workshop)
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Institute for Integrative Nutrition, 2010 (in progress)
Health & Wellness Education (National Certification by AADP)
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| OTHER HIGHLIGHTS |
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Volunteer / Committee Service
Annual Moores UCSD Cancer Center Celebrity Chefs Cook Gala (Event Volunteer for 3 Years)
2010 UC San Diego Women's Conference (Served on Marketing Committee)
2009 UC Academic Advisors Conference (Co-Chair, Hospitality Committee)
Nominations
2009-10 UCSD Exemplary Staff Employee of the Year (Nominee)
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| OTHER TRAINING / COURSES |
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Department Security Administration Training (DSA), UCSD, 2009
Academic Personnel Training, UCSD, 2009
FinancialLink - My Funds, UCSD, 2009
Business Leadership Forum, UCSD, 2009
UC San Diego Women's Conference, UCSD, 2009
Middle Management Advance, UCSD, 2010, 2009, 2008, 2007, 2005, 2004
UC Academic Advisors' Conference, UC, 2009, 2008, 2007
Business Officer Institute (BOI), UCSD, 2008
FranklinCovey's Focus: Achieving Your Highest Priorities Workshop, 2008
Perspectives on Leadership, UCSD, 2008
Payroll & Personnel System (PPS), UCSD, 2007
Creating a Rewarding Staff Environment, UCSD, 2007
Common Leadership Challenges, UCSD, 2007
Effective Public Speaking and Presentations, UCSD, 2007
Department Safety Coordinator Training (DSC), UCSD, 2006
Improving Business Processes, UCSD, 2006
Special Event Planning, UCSD, 2006
Medical/Clinical Terminology, UCSD Extension, 2005
Developing Time Management Skills, UCSD, 2004
Productive Meetings, UCSD, 2004
Grant Proposal Overview, UCSD, 2003
Financial Link, UCSD, 2003
TravelLink, UCSD, 2003
Injury & Illness Prevention Program (IIPP), UCSD, 2003
Disbursements Policies & Procedures, UCSD, 2003
Accounting Principles, UCSD, 2003
Intermediate Photoshop, UCSD Extension, 2003
Intermediate Flash, UCSD Extension, 2003
UNIX Operating System, SDCCD, 2002
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